Refund policy
Return & Refund Policy
At King’s Choice, we take great care to ensure that every product is prepared, packed, and delivered in the best possible condition. Because our products are ready-to-eat food items, we maintain strict quality and safety standards.
No Returns Policy
Due to the perishable and consumable nature of our food products, we do not accept returns or exchanges once an order has been delivered.
This policy helps us maintain hygiene, food safety, and product integrity for all customers.
Damaged or Incorrect Orders
If you receive an order that is damaged, defective, or incorrect, please contact us within 24 hours of delivery. We will review the issue and provide an appropriate resolution.
When contacting us, please include:
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Your order number
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A description of the issue
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Clear photos of the product and packaging
Resolution
After verification, we may offer one of the following at our discretion:
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A replacement product, or
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A refund to the original payment method
Contact Us
For any order-related concerns, please contact our support team:
Email: support@kingschoiceready.com
We aim to respond to all queries within 24–48 business hours.
Thank you for choosing King’s Choice – Kerala Flavours. Royal Standards.